Universal Utilities Public Company Limited (UU), a subsidiary of East Water Group, is advancing the development of Smart Water solutions by integrating digital technologies to improve water production and distribution efficiency. From automated chemical dosing systems to Smart District Metered Area (Smart DMA) solutions for monitoring and managing non-revenue water (NRW), these technologies enable faster detection of system irregularities, reduce repair times, and enhance the quality and efficiency of public water services.
Universal Utilities Public Company Limited (UU), a water production and management specialist within East Water Group, continues to promote the adoption of Smart Water technologies to support comprehensive water supply system management. These solutions cover the entire water supply process, including production, water quality control, distribution, and water loss management. The initiative aims to enhance operational efficiency while improving service quality to ensure that public needs are addressed promptly and effectively.
Mr. Chanin Nopprumpha, Managing Director of Universal Utilities Public Company Limited (UU), a subsidiary of East Water Group, stated that one of the key challenges facing water supply systems is water loss during distribution. This not only results in the depletion of valuable natural resources but also directly affects production costs and revenue from water sales.
Reducing Water Loss, Improving Efficiency, and Lowering Operating Costs
One of the key technologies is the Smart DMA system, which monitors water pressure and detects irregularities within the distribution network. This enables potential pipe leaks or bursts to be identified more quickly, allowing operational teams to investigate and carry out repairs promptly. As a result, water loss can be minimized, natural resources can be better conserved, and service efficiency can be improved.
Meanwhile, the Auto Chemical Dosing system automatically adjusts chemical dosing in response to changes in raw water quality. This helps minimize dosing inaccuracies, improve treatment efficiency, and optimize production costs. In addition, smart water pressure management systems enable distribution pressure to be adjusted according to water demand at different times, ensuring more efficient water delivery.
Enhancing Public Services Through Connected Data and Faster Management
UU also applies digital technologies to enhance public water services through integrated service management solutions. In Hua Ro Subdistrict Municipality, Phitsanulok Province, the UMW application has been introduced to support water supply system management. The application enables residents to submit complaints, facilitates the forwarding of information to relevant personnel, and provides access to water bill inquiries and online payment services. These functions help reduce coordination procedures and improve responsiveness in addressing service issues.
In addition, Yala City Municipality serves as another example of digital water management adoption, utilizing a real-time water distribution monitoring system. This enables more timely access to water distribution information and relevant customer data, supporting faster and more effective operational management.
Expanding Access to Smart Water Solutions for Local Authorities and Supporting ESG Goals
UU is ready to support local administrative organizations seeking to modernize their water supply systems through consultation and the development of Built-to-Suit solutions tailored to the specific challenges and readiness of each area. Support ranges from data collection and water flow measurement to monitoring and managing water loss across distribution networks.
Reducing water loss and improving energy efficiency in pumping and distribution systems also contribute to resource conservation and support environmental and ESG objectives. By leveraging its technological capabilities and expertise in water management, UU aims to help local authorities lower operating costs, enhance service efficiency, and develop sustainable water supply systems that better meet the needs of their communities.
